Happy Customers
We continuously strive to offer our customers the highest quality jewelry and customer service. We offer Free Shipping and a full 60 Day Money Back Guarantee for any reason. Below are a few words from others about their experience with our company.
The customer service with EraGem is excellent. They responded to all my email promptly and extremely courteous. I had a unique situation in that the credit company they use had my birthday incorrect. It took about a month to correct. EraGem put my ring on hold for me so that I could purchase when the credit situation was resolved. Their jewelry is so unique. I am very impressed with EraGem. Addition: My ring arrived on time and in wonderful condition. I am so impressed with this purchase. The sizing change was spot on. It is so much more beautiful in person. Thank you EraGem.
Ive purchased a number of rings and earrings. I received exactly what was expected, and more than expected, when sizing or craftsmanship has been required. Delivery has been fast and secure. When Ive emailed questions, theyve gotten back to me very quickly.
I looked for a vintage ring for months for my wife. I found one I liked on the EraGem site. I debated buying it for quite awhile, but finally did. I couldnt be happier with the entire transaction. The speed of shipping was amazing. The communication from the seller was great. Best of all, the ring exceeded all my expectations. This is a wonderful seller. I would use again without any hesitation.
It's our 25th wedding anniversary this month and we decided to gift each other new wedding rings. Not only was this a great idea, it's been so much fun and made our special day even more than we could imagine! But then, it got even better when I found EraGem! I knew I wanted a turquoise blue sapphire with diamonds and after looking at several online I found this very unique estate and vintage jeweler near Seattle. Browsing their extensive inventory was a bit overwhelming in the beginning, but like they say when you find "the one" you know it instantly. There before me was the most beautiful blue-green sapphire surrounded by four large diamonds on an 18K gold band with a white gold top. It was not only me... I fell in love again instantly. I must admit I was a bit apprehensive purchasing such an expensive piece online, but before I knew it I had entered my card and clicked confirm! I was not going to let "my ring" pass me by. EraGem is a GEM and I can't recommend them enough. Their customer service is also superb. Purchase comes with free overnight delivery and sizing if needed. Thank you, EraGem for making our 25th memorable forever. PS: My grandmother's name was Era. She was born in 1900 (a new era!). I believe in fate and I know I was meant to find EraGem...