Your Privacy



All of your personal information (including credit card information) collected during the ordering process is handled through our 256-bit data encryption Secure Socket Layer (SSL) connection.

How do you use my personal information?

Your personal information is safe and we care about your privacy.  We will never share information we collect about you with third parties who are not affiliated with EraGem without your consent, unless required by law.

We receive information from you when you interact with us (for example, when you place an order through our website) for several business purposes, such as processing and fulfilling your order, responding to requests for service or assistance, conducting research to improving our products and services, personalizing content or suggesting additional/different products or services, improving advertising, and protecting our rights and property.  We collect information in two basic ways: first, we receive information directly from you and second, through the use of cookies and other technologies.

What are my choices?

We believe you should be in control of your personal information:

  • -You may opt out of promotional emails during registration or by following the instructions in an email you receive
  • -You may cancel your registration or deactivate your account with us at any time by contacting us
  • -You can manage or opt out of the use of cookies using your browser controls
  • -You can manage information collected by affiliated third parties by contacting them directly


What about the California Consumer Privacy Act (CCPA)?

The CCPA went into effect on Jan. 1, 2020 and applies to businesses that earn more than $25 million in annual revenue, that collect data on more than 50,000 people, or for which selling consumer data accounts for more than 50 percent of revenue. None of these apply to our business, but we still take your privacy very seriously and encourage you to contact us if you have any questions.


I still have questions or don't feel secure purchasing online.

We’re here to assist. Please email us at or call us at (800) 417-1925.

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