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It is a bit nerve wrecking to buy anything really expensive online, especially a wedding ring. But EraGem put me at ease with their prompt communication and answered all my questions.

I couldn't believe the deal I got on her vintage engagement ring. It was EXACTLY what I was looking for at less than I expected to pay (by a lot). The ring was perfectly described. Maslow walked me through every step of the way - absolutely professional.

I can only say extremely good things in relation to the service provided by Michael and also the ring that I purchased. All the way through the process, Michael ensured that I had the information that I needed to choose the ring most suited to my requirements. He ensured that the ring was sized perfectly, without any warping, to ensure it looked stunning when it was received. My fiance was stunned by the ring, and I thank Michael for making the experience painless, and removing all of my concerns about buying an expensive item online. I will definitely look at EraGem in the future for other jewelry requirements.

Two steps: Go to Eragem and be 100% satisfied. After months of frustration and research, I was struggling to find "the ring" for my bride to be. Eventually, I reluctantly decided to stop being a guy and just go to the source, asking her what she wanted. She showed me several rings that were linked to Eragem's website. Her tastes were along the lines of vintage and estate engagement rings. We paid Eragem a visit and we were blown away at the level of customer service, zero pushiness, and just all around incredible display of knowledge, patience, and humanity. Good luck finding that at the usual suspects of jewelry stores or the mall. Not only did they help my bride to be easily find the ring for her, but the entire process was without pressure, or stress, especially when the subjects of time and money came up. There is no way that this process could have been any easier. Maslow is our guy at Eragem! Since becoming engaged earlier this year, we have picked a date to be married, so we will be needing some wedding bands. Eragem is our first and only stop. For our tastes and high expectations, nobody does it better, and we hope to continue our relationship with them for many years to come.

Definitely one of the best places to shop for unique and vintage rings. Michael was great to work with, no pressure sales, very casual throughout the process while being very informative at the same time -- their website is fantastic at displaying their inventory, so I had a pretty good idea of what I wanted going in, but he was happy to show me any ring I wanted to see. Would happily recommend them to anyone

I have received so many positive remarks about the antique engagement ring I gave to my fiancee, and I have EraGem to thank for them. I communicated with Michael for resizing the ring, and he was exceptionally accessible and easy to work with. Their selection is top-notch. Being in California, I never visited their store, but their website is excellently laid out and easy to use, with all of essential details available for the customer's viewing. All told, this is an excellent company.

The customer service with EraGem is excellent. They responded to all my email promptly and extremely courteous. I had a unique situation in that the credit company they use had my birthday incorrect. It took about a month to correct. EraGem put my ring on hold for me so that I could purchase when the credit situation was resolved. Their jewelry is so unique. I am very impressed with EraGem. Addition: My ring arrived on time and in wonderful condition. I am so impressed with this purchase. The sizing change was spot on. It is so much more beautiful in person. Thank you EraGem.

Ive purchased a number of rings and earrings. I received exactly what was expected, and more than expected, when sizing or craftsmanship has been required. Delivery has been fast and secure. When Ive emailed questions, theyve gotten back to me very quickly.

I looked for a vintage ring for months for my wife. I found one I liked on the EraGem site. I debated buying it for quite awhile, but finally did. I couldnt be happier with the entire transaction. The speed of shipping was amazing. The communication from the seller was great. Best of all, the ring exceeded all my expectations. This is a wonderful seller. I would use again without any hesitation.

It's our 25th wedding anniversary this month and we decided to gift each other new wedding rings. Not only was this a great idea, it's been so much fun and made our special day even more than we could imagine! But then, it got even better when I found EraGem! I knew I wanted a turquoise blue sapphire with diamonds and after looking at several online I found this very unique estate and vintage jeweler near Seattle. Browsing their extensive inventory was a bit overwhelming in the beginning, but like they say when you find "the one" you know it instantly. There before me was the most beautiful blue-green sapphire surrounded by four large diamonds on an 18K gold band with a white gold top. It was not only me... I fell in love again instantly. I must admit I was a bit apprehensive purchasing such an expensive piece online, but before I knew it I had entered my card and clicked confirm! I was not going to let "my ring" pass me by. EraGem is a GEM and I can't recommend them enough. Their customer service is also superb. Purchase comes with free overnight delivery and sizing if needed. Thank you, EraGem for making our 25th memorable forever. PS: My grandmother's name was Era. She was born in 1900 (a new era!). I believe in fate and I know I was meant to find EraGem...

Quite happy with my experience. I was able to purchase a one of a kind/unique vintage engagement ring which I knew my girlfriend would prefer to a new edgy cut modern ring. The ring I wanted was a bit pricey, but they helped me out with a down payment and allowing me to pay the remainder a bit later and not lose out on the ring. They were very accommodating in letting me pick up the ring after hours, and provided good customer service. There are allowing us to re-size the ring with them complimentary which is a very nice touch. Beyond all this, the ring was a big hit. She is hesitant to even give it up for a couple days for resizing :) I online window shopped a lot of rings in the vintage arena, and these guys were the best selection. That paired with the customer service made for great experience, which I think could be stressful elsewhere.